Terms & conditions

Terms & Conditions

Car Reliable Transports
Website: https://carreliabletransport.com
Address: 8301A Lakeview Pkwy, Rowlett, TX 75088
Phone: (469) 218-9907
Email: info@carreliabletransport.com

Effective Date: [Insert Publication Date]

1. Introduction

Welcome to Car Reliable Transports. These Terms and Conditions govern your use of our website and, where incorporated into your booking agreement, the vehicle transportation arrangement services provided by Car Reliable Transports.

By using our website or requesting our services, you agree to comply with the applicable provisions of these Terms and Conditions.

Please read these terms carefully before submitting a transportation request or confirming a vehicle shipment.

2. Description of Services

Car Reliable Transports offers assistance with vehicle transportation arrangements, including:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on the requested route, vehicle specifications, carrier availability, and other transportation requirements.

The specific responsibilities of Car Reliable Transports and any participating motor carrier will be determined by the applicable written agreements and the company’s verified operating authority.

3. Quotes and Pricing

Vehicle transportation quotes are based on information supplied by the customer, including vehicle type, condition, pickup location, delivery location, shipping method, and requested dates.

Pricing may be affected by changes in shipment details, vehicle dimensions, transportation availability, or other relevant circumstances.

A quote does not guarantee carrier availability or a particular pickup or delivery date unless expressly confirmed in a written agreement.

Any additional fees, adjustments, or payment obligations will be governed by the applicable booking agreement.

4. Booking and Confirmation

Customers must provide accurate and complete information when requesting vehicle transportation.

A transportation booking becomes confirmed according to the procedures described in the applicable booking agreement.

Customers are responsible for reviewing the transportation details before confirming their shipment.

Incorrect or incomplete information may result in scheduling changes, revised pricing, or additional coordination.

5. Customer Responsibilities

Customers are responsible for preparing their vehicles for transportation in accordance with carrier instructions.

Preparation responsibilities may include:

  • Removing personal belongings and valuables.
  • Disclosing mechanical problems or vehicle modifications.
  • Providing appropriate keys.
  • Ensuring the vehicle is accessible for loading.
  • Following fuel-level and safety instructions.
  • Arranging for an authorized adult to be present at pickup and delivery.
  • Reviewing and signing transportation documents.

Customers must have the legal authority to arrange transportation of the vehicle.

6. Pickup and Delivery

Pickup and delivery dates are estimates unless a specific guarantee is expressly provided in writing.

Transportation schedules may be affected by weather, traffic, mechanical issues, road restrictions, carrier availability, and other circumstances.

Door-to-door transportation is subject to safe and legal access.

If a carrier cannot safely access a requested address, an alternative nearby pickup or delivery location may be arranged.

7. Vehicle Inspections

Vehicles should be inspected at pickup and delivery.

Existing vehicle damage should be documented on the Bill of Lading or other applicable inspection record.

Customers or their authorized representatives should review the vehicle’s condition and the inspection documentation before signing.

Any newly observed damage should be documented promptly and reported according to the applicable claims procedures.

8. Insurance and Liability

Vehicle transportation may involve insurance coverage maintained by the participating motor carrier.

The scope of coverage, applicable exclusions, deductibles, claims procedures, and liability limitations depend on the relevant insurance policy, transportation agreement, and applicable law.

Customers are encouraged to request and review relevant insurance information before transportation.

Nothing in these Terms and Conditions excludes liability that cannot lawfully be excluded or limits rights protected by applicable law.

9. Personal Property

Customers should remove personal belongings and valuables from vehicles before transportation.

Any carrier restrictions regarding personal property must be followed.

Coverage for personal property should not be assumed unless expressly confirmed in the applicable written agreement or insurance policy.

10. Payments

Payment amounts, accepted payment methods, due dates, deposits, and any applicable additional charges will be specified during the booking process or in the written transportation agreement.

Customers are responsible for reviewing payment terms before confirming a shipment.

Car Reliable Transports will not require payment terms that conflict with applicable consumer protection laws.

11. Cancellations and Refunds

Cancellation and refund eligibility will be determined by the applicable booking agreement, the stage of transportation arrangements, any disclosed fees, and applicable law.

Customers wishing to cancel a shipment should contact Car Reliable Transports as soon as possible.

Any applicable cancellation charges should be disclosed before the customer becomes contractually obligated.

12. Delays and Unforeseen Circumstances

Vehicle transportation may be affected by circumstances beyond the reasonable control of the parties, including severe weather, road closures, natural disasters, government restrictions, or transportation disruptions.

When delays occur, the parties’ respective obligations will be determined by the transportation agreement and applicable law.

13. Website Information

We make reasonable efforts to provide accurate and useful information on our website.

However, website content may contain errors or become outdated.

Service descriptions, availability, and general transportation information may change.

Customers should confirm important booking details directly before making transportation decisions.

14. Intellectual Property

Unless otherwise stated, the text, graphics, branding, and other original content on this website belong to Car Reliable Transports or their respective rights holders.

Unauthorized reproduction, distribution, or commercial use of protected content is prohibited except as permitted by applicable law.

15. Third-Party Websites

Our website may contain links to external websites.

Car Reliable Transports does not control third-party websites and is not responsible for their independent content, privacy practices, or terms.

Customers should review third-party policies before using external services.

16. Privacy

Information collected through our website is handled according to our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, used, disclosed, and protected.

17. Governing Law

These Terms and Conditions are governed by applicable federal law and, where federal law does not control, the laws of the State of Texas, subject to mandatory consumer protection requirements and other applicable legal rules.

18. Changes to These Terms

Car Reliable Transports may update these Terms and Conditions periodically.

Updated website terms will be published with a revised effective date.

Changes to an existing transportation agreement will be governed by that agreement and applicable law.

19. Contact Information

If you have questions about these Terms and Conditions, please contact:

Car Reliable Transports
8301A Lakeview Pkwy
Rowlett, TX 75088

Phone: (469) 218-9907
Email: info@carreliabletransport.com
Website: https://carreliabletransport.com